Ahead of this Talent Journey Masterclass, Mike Bott shares a practical framework for scaling recruitment businesses without losing performance, clarity, or culture along the way. Covering the intersection of process, platform, and people, this session explores the key inflection points founders face as businesses grow, the systems and leadership structures that enable sustainable scale, and the operational decisions that separate reactive growth from deliberate execution. From standardisation and organisational design through to tech, data, and maintaining quality at scale, this is a candid discussion packed with lessons for founders entering their next stage of growth.