Welcome to our module on Empathic Listening in Leadership. In this session, we’ll explore the concept of empathic listening and how it can transform communication within your business.
You’ll learn how empathic listening can improve relationships with employees, clients, and partners by fostering trust, reducing misunderstandings, and creating a more collaborative environment. We’ll discuss practical techniques for developing this skill, including how to listen without judgment, acknowledge feelings, and respond in ways that show genuine understanding.
By the end of this session, you’ll see how having empathic listening can lead to stronger connections, better problem-solving, and a more positive organisational culture.
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